Our culture and values
We've transformed into a different organisation in the last few years. This will enable us to do even more to deliver financially sustainable performance while creating value for patients, consumers and governments. Everything we've done to transform ourselves has been driven by our core values: transparency, respect for people, patient-focus and integrity.
What does transparency mean to us?
As our business evolves to meet global challenges, so does our culture - and transparency is integral to this. We are open to challenge and innovation. This affects the way we do business, work with external groups and interact with each other.
How will I be respected?
We have developed a series of simple, clear and easy-to-understand behaviours that will ensure you are respected in your day-to-day job, and enable you to grow within our performance-driven culture. These behaviours are:
- flexible thinking
- building relationships
- developing people
- enabling and driving change
- continuous improvement
- customer driven
How are we focusing on patients?
We strive to improve the health and wellbeing of people across the world, regardless of where they live or their ability to pay. Our people can see the positive impact their contribution makes to the lives of others - which is a prime motivator for working here.
How do we act with integrity?
We've come a long way in our transformation, but there's much more that we can and want to achieve. As we continue on our journey, our values will guide us in everything we do. We'll ensure that doing what is right for our patients and consumers is at the heart of every decision we make. In so doing, we'll demonstrate integrity in action, at every level, every day.